Effective Date: December 10, 2025
At Exclusive Prime Realty (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, communicate with us, or use our real estate services.
Information we collect
Exclusive Prime Realty may collect:
- Contact details such as your name, phone number, email address, and mailing address when you submit forms, request information, or communicate with us.
- Real estate preferences, including property types, price ranges, locations, and other details you provide to help us serve your needs.
- Information submitted through lead forms, contact forms, scheduling tools, and newsletter sign-ups on our website.
- Technical data such as IP address, browser type, device information, and pages visited, collected through cookies and analytics tools to improve website performance and user experience.
How we use your information
We use the information collected to:
- Respond to your inquiries, show properties, and provide real estate brokerage and advisory services.
- Set up and manage your contact record in our client relationship management (CRM) system and maintain communication history.
- Send you property updates, listing alerts, newsletters, market information, and promotional communications when you have opted in to receive them.
- Improve our website, marketing campaigns, and service delivery, including analyzing how visitors use our site.
- Comply with legal, regulatory, and compliance obligations applicable to licensed real estate brokerages in Texas.
Communications, SMS, and email consent
When you provide your contact information and submit a form on our website or through our digital channels, you may choose to receive communications from us by phone, email, and text message. The following consent language applies:
“I agree to be contacted by Exclusive Prime Realty via call, email, and text for real estate services. To opt out, you can reply ‘STOP’ at any time or reply ‘HELP’ for assistance. You can also click the unsubscribe link in the emails. Message and data rates may apply. Message frequency may vary. https://exclusiveprimerealty.com/privacy-policy.”exclusiveprimerealty
Key details:
- Who will contact you: Calls, emails, and text messages may be sent by or on behalf of Exclusive Prime Realty and its licensed real estate agents.
- Message frequency: Message frequency may vary depending on your level of engagement, saved searches, and communication preferences.
- Fees: Standard message and data rates may apply according to your mobile carrier plan.
- How to opt out:
- Reply STOP to any text message to unsubscribe from future SMS messages.
- Reply HELP for assistance with text messaging.
- Use the unsubscribe link included in marketing emails to opt out of email marketing.
- Reply STOP to any text message to unsubscribe from future SMS messages.
You may still receive non-marketing communications, such as transaction-related messages, where permitted by law and necessary to provide services you requested.
Sharing your information
Exclusive Prime Realty does not sell your personal information. We may share information only as reasonably necessary to conduct our business and provide services, including with:
- Licensed real estate agents affiliated with Exclusive Prime Realty who are working with you as a client or prospective client.
- Service providers that support our operations, such as website hosting, CRM and email service platforms (including Follow Up Boss), marketing and analytics tools, and professional vendors, provided they agree to protect your information.
- Third parties as required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety and that of our clients.
Data security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures may include password-protected systems, limited access controls, secure hosting environments, and encryption for certain transmissions where appropriate. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on applicable law, you may have the right to:
- Access, update, or correct personal information maintained about you.
- Request deletion of certain personal information, subject to legal and contractual obligations.
- Change your communication preferences or withdraw consent for marketing communications at any time using the opt-out methods described above.
To exercise these rights or submit a privacy-related request, contact us using the information in the “Contact us” section below.
Cookies and tracking technologies
Our website may use cookies, pixels, and similar tracking technologies to recognize your browser, remember your preferences, and understand how visitors use our site. You may be able to control cookies through your browser settings; however, disabling cookies may affect certain website features.
Third-party links and services
exclusiveprimerealty.com may include links to third-party websites, tools, IDX property search platforms, social media sites, or other external services. These third parties have their own privacy policies and practices, and Exclusive Prime Realty is not responsible for their content, policies, or practices. You are encouraged to review the privacy policies of any third-party sites you visit.
Client accounts and portal access
If you create an account or use a client portal or login area associated with Exclusive Prime Realty, any information submitted or accessed through that account may be used to provide personalized services such as saved searches, property alerts, and communication history. You are responsible for keeping your login credentials confidential and notifying us promptly of any unauthorized use of your account.
Children’s privacy
Our services and website are intended for use by adults involved in real estate transactions and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so that it can be removed where required by law.
Changes to this privacy policy
Exclusive Prime Realty may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. When updates are made, the “Effective Date” at the top of this page will be revised. Your continued use of our website or services after any changes indicates your acknowledgment of the updated policy.
Contact us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request related to your personal information, contact us at:
Exclusive Prime Realty
13105 Northwest Fwy, Suite 330
Houston, TX 77040
Phone: 832-538-0651
Email: info@exclusiveprimerealty.com
Website: https://exclusiveprimerealty.com/